​Reading about United’s PR debacle, and their CEO’s ratcheting up the tone deaf response, gets wearying after a bit.The tweet storm right now is simply horrendous. I’m glad I’m not with any element of their OR right now. Truly a Maalox moment.
But that’s all in Twitter. It’s just ugly right now. No one knows how to argue with dignity and grace.
Blindness to basic compassion and common decency. Rage filled vitriol, invective and brutality…The internet is loaded with the worst humanity has to offer.
I’m not sure of the way forward right now. United, I’m sure, is hoping this news cycle will be short, and memories shorter. Air travel as a whole has become an enterprise featuring dominatrix/management. Whip me, beat me, make me sit coach cross country. The
I wonder if we can move our society towards decency, respect and compassion. Note: I’m not saying “again”. I’m under no delusion that we ever were. Seems we have been better once upon a time. The
But maybe, maybe we can move towards a place where we value each other more than for a cheap shot, the few dollars we can eek out of them, if we can get any at all.
I hold out hope…most of the time.