Category: Random

While reading the latest post of Don Dodge’s “Next Big Thing”, I was reminded of what I call the “blamearama”. We’ve all seen it. Something goes wrong in a project, or any other endeavor, and everyone points the fingers at everyone else. Rooted in fear, it’s a particular issue in large companies, where everyone is risk adverse and living in terror of failing. Oddly, so many companies afflicted with this also think they’re innovative. There is NO innovation without risk. One can incrementally improve, refine execution and such, but no innovation, no radical change will come out of that mindset.

Only in an environment where you can openly say “these are the things I would do differently next time”, and not worry about being fired, can innovation thrive. In a healthy, innovative and creative environment, you are encouraged to take risks and be open to new ideas.

I also believe that, even in large companies where risk-aversion is the norm, it’s still possible to focus on quality and abandon the need to blame. To be open to changing circumstances and assuming the best if your staff. At that point you can start to achieve execution excellence, to hear all points of view and all pieces of process. Openly understand where the breakdowns occur and find ways to overcome them. I do believe this is possible.

My wife spent the end of last week and part of the weekend in a conference. Upon returning home we noticed the hotel had a $100 hold on our account. A quick call showed it as legit, and I have no problem with the action. However, what flummoxes me us that it will take several days to process. In today’s world, this is stunning. I can’t understand why any transaction is NOT closed out upon checkout. I can see waiting until housekeeping had cleared the room. There doesn’t appear to be any benefit to the hotel, either. No cash changes hands, so it’s not like they’re making interest on the held money. Seems simply to be a weak system process. One that makes the hotel look disorganized and non-service savvy. Of course, most folks probably wouldn’t watch their accounts like we do.

Speed is a core part of the blogosphere. Current event discussions happen fast, pretty much instantly. To be relevant in that dialog, one must write fast, post quickly. That’s dangerous, I fear. It’s how innuendo and rumor become accepted facts. We writers become so focused on relevance that we lose sight of accuracy.

Consider disaster coverage. Networks feel obligated to divert all coverage, even when there’s nothing to say. So desperate for something, and wanting to get the “scoop”, pure junk often gets dumped into the discussion. I’ve found that it often takes days to weed through the initial coverage to find accuracy.

Ironically, that said, I still feel a compulsion to watch that event unfold. I’ll remain glued, catching every detail, all the while knowing that a high percentage is pure bunk. I drive me crazy, I guess.

Another example, methinks, of change begins with me. I understand at a deeper level, so why do I engage the same way. I need to let my knowledge guide me. And don’t continue rewarding that media behavior. Ultimately, news is driven be views. Needing eyeballs upon itself, viewership (whether page hits or Neilson ratings) pays the bills.

Just read this piece over at PCWorld. Geez, it just seems that the parties involved are hell-bent on damaging their own brand. First, Facebook still is denying that they were trying to smear Google. Please! Gotta call BS on that. If this was about “the people”, then do it openly. Facebook seems to think we’re stupid. Own up, grow up and move along.

And Burson-Marsteller…the “pros”. I’m shocked they accepted this project, though give them credit for owning up and giving a mea culpa. But I’m stunned that they went and deleted a negative comment from their Facebook page. At times like this, you must be hyper vigilant and extremely sensitive.

Both Facebook and Burson need to grasp they’ve damaged trust. Angry denouncements only expand that divide. Every decision in the near-term needs to be focused on rebuilding trust. I don’t know if they’ll find themselves with lost profits or such, but the potential exists. Trust is the currency of the modern economy. Especially in social media (Facebook) and PR (Burson).

Finally reading up on Facebook’s campaign to smear Google. My first thought was how laughable it is for Facebook to defend this by stating “they’re concerned about Google’s privacy concerns” just makes my head spin. Let’s pretend that this is legitimate. Then it should be done in the open, acknowledging their own issues with managing privacy. Otherwise, you look childish and deceptive. In today’s media saturated space, losing consumer trust can be fatal (not that I think this will kill Facebook. It can be one proverbial nail-in-the-coffin, though).

My impression? This was an attempt at being hyper-competitive and has backfired. Facebook looks childish and grossly unprofessional. Burson-Marsteller (a whole ‘nother post) looks grossly unethical. A bad, bad choice that will add ammunition to the anti-Facebook crowd. There is a point which this energy can obtain critical mass. Facebook needs to work on building up the trust “bank account”, not continuing to draw it down. When it’s empty, the house of cards collapses.

The folks over at Galatic Binder posted this awesome little table. Quite the piece of work, methinks. Were I a wealthier man, this would be on my “must have” list. It looks like it’s made of bronze, so I’d hate to need to move the thing.

So, Google is supposedly launching a $20 per month laptop (per Forbes). This will include hardware and software. What’s critical for the success of this is whether it’s “only” a web appliance or a fuller featured laptop. (ZDNet has a good discussion going on that.)

Personally, I expect it will have at least some offline capacity. Even in the Seattle area, expecting 24/7 web access is just not practical. And I’d like to think Google gets that. Without the ability to port to a coffee shop (yes, there are several without wifi…even around here), etc, the device’s usefulness for students is severely restricted. Heck, a simple power outage turns it into a paperweight brick.

Will such a thing have access to other Linux-like/Open Source apps, or be solely limited to Google apps? Will there be a GIMP, for instance? I would greatly miss a full featured image editor. Don’t know if that would be a deal-breaker, but…

I want to know how Google will deploy storage. Having a significant amount of the devices device’s storage cloud based would be unique, and allow work to be more portable. Especially across platforms. It would really need to be rather seamless, but that doesn’t look like a great challenge anymore. Perhaps that’s how a web device would be billed; you take your notes on the device and edit them on some other device.

Any of you going to run out and get one? Drop a note in the comments.

Piled Higher & Deeper comics created a great animation to go along with an interview with Jonathan Feng. A fun look at where we in the realm of physics research. If you’re a physics geek, though, you’ll be a bit bored as it’s very high-level. But the animations that go with this are still worth watching.

[vimeo http://www.vimeo.com/22956103 w=400&h=522]

Dark Matters from PHD Comics on Vimeo.

Maybe I should pursue this career option?

Received yet another ad for SSDs (solid-state hard-drives). I’d love to have the benefits: faster boot times, less heat/more battery, longer life. As cool as a solid state drive is, I’m not sure I can justify the costs. Or, to bring the costs in line, lower my used disk space. As I think, though, I can see something of a work-around. Go with the smallest SSD I can justify, but then use the cloud, or an external hard-drive, or both for the bulk of my information storage. Also, bodes the question of “why do I save so much data?”

I do save nearly everything. That goes way back, though. Every so often, I purge my 4 drawer file cabinet. Yet I have years worth of receipts, various miscellaneous files. My data hoarding goes back to hard-copy days. And, perhaps, it’s time for that to end.

I think of the times that that one, random file, saved has been either helpful, or has saved my butt. Producing that email saying “I want you to do ‘x'” was perfect when a manager was yelling at me (during a meeting) about why I had done ‘x’. A few times, yet meaningful. Perhaps the positive response to this reinforced a pack-rat mentality, or the fear that this one document will be the one that saves me. Hmm…fear…an issue in-and-of itself.

More reflection is needed for me to know if this is need for data space, and fear-driven, or simply “I don’t have the cash for buying un-needed technology right now”. Perhaps someday I’ll flesh this out further. Perhaps. Someday.